Leveraging years of experience in automotive transmission system R&D, we have built a professional team of engineers. Tailored to different vehicle models and application scenarios, we provide end-to-end technical support ranging from demand analysis to implementation verification, ensuring that product performance accurately matches customer needs.
We deeply align with customers' vehicle model parameters and performance requirements. For core indicators such as the transmission torque of clutches, the transmission efficiency of torque converters, and the vibration damping effect of torque-limiting dampers, we tailor exclusive R&D solutions and provide full-chain services ranging from 3D modeling and simulation analysis to prototype trial production, so as to shorten the customers' product development cycle.
In response to customers' technical pain points in product adaptation, performance optimization, cost control, and other aspects, we have set up special R&D teams. Through material upgrades (such as the improvement of clutch friction plate materials), structural optimization (such as adjustments to the torque converter's torus design), and technological innovations, we provide implementable solutions to help customers break through technical bottlenecks.
We closely track domestic and international technical standards for automotive transmission systems and environmental regulations (such as China VI emissions standards and transmission requirements for new energy vehicles). We proactively integrate these standards into the R&D process, providing customers with product technical support that complies with the latest industry norms, thus ensuring the compliance and market competitiveness of their products.
We have established a customer service mechanism featuring "rapid response, full-process tracking, and proactive service," covering all stages of pre-sales consultation, in-sales coordination, and after-sales support. We resolve every demand of customers in cooperation with professional services
We provide customers with one-on-one technical consultant services, offering detailed answers to questions regarding the selection basis, performance parameters, installation requirements, etc. of components such as clutches and torque converters. We also provide product adaptation suggestions based on customers' vehicle positioning and market demands to help them make optimal procurement decisions.
After an order is confirmed, an exclusive service file is established to synchronize production progress and logistics information in real time, and promptly feedback issues of concern to customers such as delivery time and quality inspection results. For bulk orders, dedicated personnel are assigned to coordinate the production scheduling plan to ensure products are delivered on time and in accordance with quality standards, thus avoiding disruptions to customers' production rhythms.
We commit to responding to after-sales needs within 24 hours. For issues such as product installation failures and performance abnormalities, we provide remote technical guidance or on-site troubleshooting services. If a product quality problem is confirmed, we immediately initiate the return, exchange, or repair process. Meanwhile, we analyze the root cause of the problem, optimize the production process to prevent the recurrence of similar issues, and ensure customers have a smooth subsequent user experience.
Equipped with advanced mechanical processing equipment and a mature technological system, we maintain full-process control over precision and quality from raw material processing to finished product inspection, providing stable and reliable manufacturing support for components such as clutches, torque converters, and torque-limiting dampers.
+86 21 5979 6666
sales@hasco-pt.com
No.3189 Jihe Road, Huaxin Town, Qingpu District, Shanghai (201708), China
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